47 stations across a large residential development

Mulberry Gate is a large managed residential development with over 1,200 homes and extensive communal green space including a lakeside walk, two formal gardens, and connecting footpaths.

The management company had been receiving a significant volume of complaints from residents about dog fouling in the shared spaces. They had previously tried signage alone, but without bag infrastructure available, it had limited effect.

Dog Bag Stations conducted a full site survey and proposed 47 stations, positioned at every main entrance to a green space and at regular intervals along the lakeside walk.

The customer portal has been central to the management company's approach. Facilities Director Paula Chen uses the station confirmation tool every six months to verify which stations are in place and log any that need attention. This gives the management board confidence in the state of their infrastructure.

Outcome: Resident satisfaction scores for communal green space maintenance improved significantly in the year following installation. The management company has since added a further 8 stations to cover newly built areas of the development.